Returns & Exchanges
We want you to be fully satisfied with your typing experience, which is why we offer a 30-day return policy for all mechanical keyboards and accessories in original condition. Please ensure all keycaps, cables, and tools are included in the return package to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the keyboard in its original manufacturer packaging and place it inside a sturdy shipping box with protective padding.
Ship the Item
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the switch functionality and aesthetic condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing